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Centrelink CCS

by JAJ (follow)
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Centrelink CCS

Centrelink CCS questions.. sorry a bit long, if you were in a similar situation and can offer advise, I'd appreciate it.

I had CCS payment balanced and I owe money to Centrelink. I worked part time for first half of the year, then changed to full time for rest of the year. I have updated my family income estimate when I changed my hours. I'm assuming "payment balancing" means that I need to pay additional fees for the first half of the year, as the 5% withholding wasn't sufficient??

Also, as child care payments are couple weeks in advance, and it took a while for Centrelink to update my activity test hours and eligible hours, we have overpaid for a few weeks. When it happened I contacted Centrelink, they said to contact daycare, daycare said Centrelink will balance at the end of financial year..

With all that, is there any way to find out how Centrelink calculated my debt owing amount? If I ask them, will they send a detailed balance sheet? "Payment Balancing page on Centrelink doesn't give me any information in detail. Just want to know if it's worth contacting Centrelink (on hold on the phone for 40 mins.. then trying to explain this..) or should I just pay the "debt"?😫

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